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ARIZONA STATE SENATE
Fifty-Fifth Legislature, First Regular Session
government assistance; point of contact
Purpose
Requires a city, town or state agency to provide contact information for an employee who is authorized and able to provide information about specified written communications between a city, town or state agency and a person.
Background
Each state agency must annually publish the names of employees who are designated by the agency to assist members of the public or regulated community in seeking information or assistance from the agency in the Arizona Administrative Register, state directory and in a telephone directory for Maricopa County (A.R.S. § 41-1006).
There is no anticipated fiscal impact to the state General Fund associated with this legislation.
Provisions
1. Requires a city, town or state agency, in any written communication between a city, town or state agency and a person, to provide the name, telephone number and email address of the authorized employee who is able to provide information about the written communication, if the written communication:
a) demands payment of a tax, fee, penalty, fine or assessment; or
b) denies an application for a permit or license that is issued by the city, town or state agency.
2. Requires an authorized employee who is able to provide information about the written communication to reply within five business days of receipt by the city, town or state agency.
3. Makes a conforming change.
4. Becomes effective on the general effective date.
House Action
GE 2/10/21 DP 13-0-0-0
3rd Read 2/22/21 59-1-0
Prepared by Senate Research
March 17, 2021
MH/HF/gs